Terms of Service

Last Updated: November 3, 2026

1. Introduction

Welcome to woscc.

This website and online store, available at https://woscc.shop/, are operated by H.C.T. HOLDING A/S, a company registered in Denmark.

Throughout these Terms of Service, the terms "we", "us", "our", "Company" and "Store" refer to H.C.T. HOLDING A/S.

These Terms govern your access to and use of our website, product listings, shopping cart, checkout, ordering services, customer support and related services (collectively, the "Services").

Our online store uses Shopify as its e-commerce platform.

By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Please read these Terms carefully before making a purchase.

Our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, Payment Policy and other applicable policies provide additional information about our Services.

Nothing in these Terms excludes, restricts or reduces mandatory consumer rights under applicable Danish, European Union or European Economic Area law.

2. Company Information

Our online store is operated by:

Store Name: woscc

Legal Company Name: H.C.T. HOLDING A/S

CVR Number: 42631418

Business Form: Aktieselskab (A/S)

Registered Address:

c/o Marianne Nielsen
Ludvig Holsteins Alle 26
2750 Ballerup
Denmark

Email: support@woscc.shop

Telephone: +45 50 44 36 16

Website: https://woscc.shop/

H.C.T. HOLDING A/S is responsible for the commercial operation of the online store, including customer orders, customer support, returns and refunds.

3. Eligibility to Use Our Services

By using our Services, you confirm that you have the legal capacity to enter into a purchase contract or have any authorization required under applicable law.

Customers must provide accurate and complete information when placing an order.

You agree not to use our Services for unlawful, fraudulent or unauthorized purposes.

Nothing in these Terms prevents consumers from exercising rights that cannot legally be waived.

4. Customer Accounts

Certain features of our website may allow customers to create or manage an account.

Where customer accounts are available, customers are responsible for:

  • Providing accurate registration information.

  • Keeping account details up to date.

  • Maintaining the confidentiality of login credentials.

  • Taking reasonable precautions against unauthorized access.

  • Informing us promptly about suspected account security issues.

We may temporarily restrict account access where reasonably necessary to protect customers, prevent fraud or comply with applicable law.

We will handle personal information in accordance with our Privacy Policy.

5. Product Information

We aim to provide clear and accurate information about products offered through our online store.

Product information may include:

  • Product names.

  • Descriptions.

  • Photographs.

  • Specifications.

  • Available variations.

  • Prices.

  • Product availability.

  • Other relevant purchasing information.

We make reasonable efforts to ensure that product information reflects the goods offered for sale.

Minor differences in appearance may occur because of screen settings, lighting conditions or legitimate manufacturing variations.

Such differences do not reduce customers' statutory rights where goods fail to conform to the purchase contract.

If we identify a material error affecting an order, we will contact the customer and provide an appropriate solution in accordance with applicable law.

6. Product Availability

Products are offered subject to availability.

Adding a product to a shopping cart does not necessarily reserve the item.

Availability may change because of:

  • Stock levels.

  • Supplier availability.

  • Shipping restrictions.

  • Product discontinuation.

  • Technical errors.

  • Other legitimate operational circumstances.

If an ordered product becomes unavailable, we will contact the customer where necessary.

Depending on the circumstances, we may offer a suitable alternative, an adjusted delivery arrangement or cancellation with an appropriate refund.

We will not substitute a materially different product without the customer's agreement.

7. Product Prices

Product prices are displayed on our website in the currency applicable to the customer's selected shopping market.

The final amount payable will be presented during checkout before the customer confirms the order.

Prices may change from time to time.

Price changes generally do not affect orders already accepted, except where an obvious error has occurred and applicable law permits an appropriate correction.

Any applicable taxes, delivery charges or other mandatory charges collected by us will be included in or disclosed as part of the checkout process as required by law.

Customers should review the final checkout total before placing an order.

8. Orders and Contract Formation

When a customer submits an order, the customer makes an offer to purchase the selected products under the applicable terms.

After submitting an order, the customer will normally receive an order confirmation.

An automated confirmation of receipt does not necessarily mean that the order has been finally accepted.

We may review orders for legitimate reasons, including:

  • Product availability.

  • Payment verification.

  • Delivery availability.

  • Fraud prevention.

  • Incorrect order information.

  • Obvious pricing errors.

  • Legal or regulatory restrictions.

A purchase contract is formed when the order is accepted in accordance with the applicable ordering and confirmation process.

If we cannot accept an order after payment has been collected, we will arrange an appropriate refund.

9. Customer Order Information

Customers are responsible for providing accurate information when placing an order.

This includes:

  • Full name.

  • Billing address.

  • Delivery address.

  • Postal code.

  • Country.

  • Telephone number.

  • Email address.

  • Product selection.

  • Other information necessary to complete the purchase.

If you discover an error in your order information, please contact us promptly.

Email: support@woscc.shop

Telephone: +45 50 44 36 16

We will make reasonable efforts to assist with corrections before dispatch.

Changes may not be possible after an order has entered fulfilment or has been shipped.

10. Order Acceptance and Cancellation by Us

We may decline, hold or cancel an order where reasonably justified.

Examples include:

  • The product is unavailable.

  • Payment authorization fails.

  • Fraudulent activity is reasonably suspected.

  • Delivery information cannot be verified.

  • An obvious pricing or technical error has occurred.

  • The order cannot legally be fulfilled.

  • Delivery to the selected destination is unavailable.

Where an order is cancelled after payment has been received, any refund due will be processed in accordance with applicable law and our Return & Refund Policy.

We will not cancel orders arbitrarily in a manner that violates mandatory consumer protection law.

11. Payment Methods

The payment methods available for a particular order are those displayed during checkout.

Payment availability may vary depending on:

  • Delivery destination.

  • Currency.

  • Product.

  • Order value.

  • Payment provider.

  • Applicable checkout conditions.

Only payment methods displayed as available during checkout may be selected for that order.

We do not guarantee that every payment method will be available for every customer or destination.

Further information is provided in our Payment Policy.

12. Payment Authorization and Security

Certain transactions may require authorization or verification before processing.

We may reasonably delay or decline an order where:

  • Payment authorization fails.

  • The transaction cannot be verified.

  • Unauthorized activity is suspected.

  • Fraudulent activity is reasonably identified.

  • Required payment information is materially incomplete.

  • Processing the payment would violate applicable law.

Payment services may be provided by independent payment providers.

Customers should complete payments only through the official checkout process.

We will not ask customers to disclose online banking passwords, complete payment-card credentials or confidential authentication codes through ordinary customer service communications.

13. Taxes, Customs and Import Charges

Applicable taxes and mandatory charges collected by us will be included in or disclosed as part of the checkout total in accordance with applicable law.

Cross-border shipments may be subject to customs procedures, import VAT, customs duties or other charges depending on the destination and fulfilment arrangements.

Responsibility for any applicable import-related charges will be determined by the terms disclosed to the customer before purchase and the relevant legal requirements.

Where import-related charges are included in the checkout total or expressly covered by our fulfilment arrangements, customers will not be required to pay those charges again.

Any additional charges for which the customer is responsible must be disclosed as required by applicable law.

Customers may contact our support team if they have questions about taxes or import-related charges before placing an order.

14. Shipping Destinations

We accept orders for delivery to countries and regions supported during checkout.

Available destinations are determined by the countries and regions that customers can select and successfully use as shipping destinations during checkout.

Shipping availability may depend on:

  • Destination country.

  • Postal code.

  • Product availability.

  • Carrier coverage.

  • Local delivery restrictions.

  • Applicable legal requirements.

If a destination is unavailable during checkout, we may not be able to accept an order for delivery to that location.

Please refer to our Shipping & Delivery Policy for further information.

15. Order Processing and Delivery

Our normal estimated delivery schedule is:

Order Processing: 1–2 business days.

Transportation: 5–7 business days.

Total Estimated Delivery: 6–9 business days.

Business days generally exclude weekends and applicable public holidays.

These timeframes are estimates rather than guaranteed delivery dates.

Actual delivery times may vary because of circumstances including:

  • Carrier delays.

  • Public holidays.

  • Severe weather.

  • Transportation disruptions.

  • Customs processing.

  • Incorrect delivery information.

  • Other circumstances outside our reasonable control.

Where an order is delayed, customers may contact us for assistance.

Mandatory consumer rights concerning delayed delivery remain unaffected.

16. Shipping Charges

Shipping charges applicable to an order will be displayed during checkout.

Where free standard shipping is offered for an order, the applicable shipping charge will be displayed as zero.

Any additional delivery charges collected by us will be disclosed before the customer confirms the purchase.

Customers should review the checkout information before placing an order.

For complete shipping arrangements, please review our Shipping & Delivery Policy.

17. Shipping Confirmation and Tracking

After an order has been dispatched, customers may receive shipping confirmation and tracking information where available.

Shipping information may include:

  • Carrier name.

  • Tracking number.

  • Tracking link.

  • Dispatch date.

  • Estimated delivery information.

Tracking information may require additional time to become active in the carrier's system.

If you need assistance with an order, please contact:

Email: support@woscc.shop

Please include your order number.

18. Delivery Responsibility and Risk

For consumer purchases, responsibility for accidental loss or damage during delivery is determined by applicable consumer law.

Risk generally remains with the seller until the customer, or a third party designated by the customer other than the carrier, physically receives the goods, except where applicable law provides otherwise.

If an order is lost or damaged before delivery, please contact us.

We will investigate the matter and provide an appropriate remedy in accordance with applicable law.

Nothing in these Terms transfers delivery risk to consumers earlier than permitted by mandatory law.

19. Order Changes and Customer Cancellations

Customers wishing to change or cancel an order should contact us as soon as possible.

Email: support@woscc.shop

Telephone: +45 50 44 36 16

We will make reasonable efforts to assist before dispatch.

However, once an order has entered processing or has been shipped, ordinary order modifications may no longer be possible.

Any applicable statutory cancellation or withdrawal rights remain unaffected.

20. Returns and Refunds

We offer an additional 30-day voluntary return policy for eligible products.

Customers may generally request a voluntary return within 30 calendar days after receiving their order, subject to the conditions described in our Return & Refund Policy.

Eligible consumers in the European Union and European Economic Area may also have a separate statutory 14-day right of withdrawal for qualifying distance purchases.

These statutory rights are independent of our voluntary return arrangements.

For ordinary change-of-mind returns, customers are generally responsible for direct return shipping costs where properly disclosed and permitted by law.

Where a product is defective, damaged, incorrect or otherwise non-conforming, return costs will be handled according to applicable consumer protection law.

Please review our Return & Refund Policy for complete details.

21. Statutory Right of Withdrawal

Where applicable, consumers purchasing eligible products through distance-selling arrangements have a statutory right to withdraw from the purchase without providing a reason.

For qualifying EU and EEA purchases, the withdrawal period is generally 14 calendar days from receipt of the goods, subject to applicable legal exceptions.

Customers may exercise this right by sending a clear withdrawal statement to:

support@woscc.shop

After exercising the right, customers must return the goods within the applicable statutory period.

Refunds will be handled in accordance with our Return & Refund Policy and applicable law.

Nothing in these Terms restricts a statutory right of withdrawal.

22. Defective, Damaged or Incorrect Products

If a product arrives defective, damaged, incomplete or incorrect, please contact our customer support team.

Email: support@woscc.shop

Please provide:

  • Order number.

  • Description of the issue.

  • Relevant photographs or videos, where reasonably available.

  • Other information reasonably necessary to investigate the matter.

Depending on the circumstances and applicable law, remedies may include:

  • Repair.

  • Replacement.

  • Price reduction.

  • Return.

  • Refund.

Customers retain all mandatory statutory rights concerning defective or non-conforming products.

Our voluntary return conditions do not limit these rights.

23. Product Exchanges

Customers wishing to exchange a product should contact customer support.

Exchange availability may depend on:

  • Product availability.

  • Requested model or variation.

  • Product condition.

  • Delivery arrangements.

  • Applicable consumer rights.

Where an exchange is available, we may arrange a replacement or request that the original product be returned before a new order is placed.

Any additional charges will be communicated before the exchange is confirmed.

Statutory remedies for defective or non-conforming goods remain unaffected.

24. Promotions and Discount Codes

We may occasionally offer promotional prices, discounts or special offers.

Promotions may be subject to additional conditions displayed with the relevant offer.

These conditions may include:

  • Promotional validity periods.

  • Eligible products.

  • Minimum purchase requirements.

  • Usage restrictions.

  • Customer eligibility.

  • Other clearly disclosed conditions.

Unless otherwise stated, promotional offers may not be combined.

We may correct genuine promotional errors or prevent fraudulent use, subject to applicable law.

Promotions do not reduce mandatory consumer rights.

25. Gift Cards

Where gift cards are offered, their purchase and use may be subject to additional conditions.

These may include:

  • Eligible purchases.

  • Redemption procedures.

  • Validity periods.

  • Remaining balance rules.

  • Applicable legal restrictions.

Gift card conditions will be provided where relevant.

Nothing in these Terms removes mandatory rights relating to gift cards or prepaid value.

26. Privacy and Personal Information

Personal information collected through our website is processed in accordance with our Privacy Policy and applicable data protection laws.

We may process information necessary to:

  • Process orders.

  • Verify payments.

  • Arrange delivery.

  • Provide customer support.

  • Handle returns and refunds.

  • Prevent fraud.

  • Maintain website security.

  • Comply with legal obligations.

Where required by law, we will obtain appropriate consent before processing information for optional purposes.

Please review our Privacy Policy for further information.

27. Cookies and Website Technologies

Our website uses cookies and may use similar technologies to support online shopping functionality.

These technologies may be used for:

  • Shopping cart functionality.

  • Checkout.

  • Customer account sessions.

  • Website security.

  • Remembering preferences.

  • Analytics.

  • Advertising measurement, where enabled.

Where legally required, non-essential cookies will be subject to appropriate consent.

Customers may manage available cookie preferences through the website's applicable controls.

Further information is provided in our Privacy Policy.

28. Intellectual Property

Website content may be protected by copyright, trademark and other intellectual property laws.

Protected content may include:

  • Company and store names.

  • Logos.

  • Product descriptions.

  • Product photographs.

  • Graphics.

  • Videos.

  • Website designs.

  • Text.

  • Software.

  • Other original materials.

Such content may belong to H.C.T. HOLDING A/S, suppliers, licensors or other lawful rights holders.

Customers may use the website for legitimate personal shopping purposes.

Without appropriate authorization, customers must not reproduce, distribute, commercially exploit or misuse protected content in violation of applicable law.

Nothing in these Terms transfers ownership of intellectual property rights to customers.

29. Customer Reviews and Submitted Content

Where our website allows customers to submit reviews, comments, photographs or other content, customers are responsible for ensuring that their submissions are lawful and do not violate the rights of others.

Submitted content must not:

  • Contain knowingly false or misleading information.

  • Infringe intellectual property rights.

  • Include unlawful or abusive material.

  • Contain malicious software.

  • Violate another person's privacy.

  • Be used for fraudulent purposes.

Where customers voluntarily submit content for publication, they grant us a non-exclusive license to display and use that content for legitimate purposes connected with the Services, to the extent permitted by applicable law.

Customers retain ownership of their original content.

We may remove unlawful or otherwise prohibited content where reasonably necessary.

30. Prohibited Uses

Customers must not use our Services for unlawful or unauthorized activities.

Prohibited conduct includes:

  • Fraudulent transactions.

  • Unauthorized account access.

  • Identity misuse.

  • Distribution of malicious software.

  • Attempts to interfere with website security.

  • Unlawful collection of personal information.

  • Infringement of intellectual property rights.

  • Harassment or abuse.

  • Submission of materially false information.

  • Other conduct prohibited by applicable law.

We may take proportionate measures to prevent or address misuse.

Such measures may include restricting access or cancelling fraudulent transactions where legally permitted.

31. Third-Party Services

Our website may use independent third-party services to support its operation.

These may include:

  • Shopify.

  • Payment service providers.

  • Shipping companies.

  • Fulfilment providers.

  • Customer service technologies.

  • Analytics providers.

  • Advertising services.

  • Other technical service providers.

Certain third-party services may operate under their own terms and privacy policies.

We do not necessarily control all independent third-party systems.

However, nothing in these Terms excludes responsibilities that remain legally attributable to us.

32. Third-Party Links

Our website may contain links to websites, platforms or services operated by independent third parties.

These links may be provided for customer convenience, product information or access to additional services.

Third-party websites may have their own:

  • Terms and conditions.

  • Privacy policies.

  • Security practices.

  • Product information.

  • Commercial arrangements.

We do not control the content, availability, security or privacy practices of independent third-party websites.

The inclusion of a third-party link does not necessarily constitute our endorsement of that website or its products or services.

Customers should review the relevant terms and privacy policies before using independent third-party services.

Nothing in this section excludes or limits liability that cannot legally be excluded.

33. Errors, Inaccuracies and Omissions

We make reasonable efforts to ensure that information displayed on our website is accurate, complete and up to date.

However, information may occasionally contain unintended errors, including:

  • Typographical errors.

  • Incorrect product descriptions.

  • Pricing errors.

  • Product availability errors.

  • Technical inaccuracies.

  • Incorrect promotional information.

  • Other unintended omissions.

We reserve the right to correct genuine errors and update website information where reasonably necessary.

If an error materially affects an order already placed, we will contact the customer where appropriate and provide a suitable resolution in accordance with applicable consumer law.

We will not use this provision to unilaterally remove mandatory consumer rights or impose unlawful changes to an accepted purchase contract.

34. Website and Service Availability

We aim to maintain a reliable and accessible online shopping experience.

However, we cannot guarantee that our website or all Services will be continuously available without interruption.

Temporary interruptions may occur because of:

  • Scheduled maintenance.

  • Technical updates.

  • Website improvements.

  • Hosting problems.

  • Network disruptions.

  • Security incidents.

  • Third-party service interruptions.

  • Circumstances outside our reasonable control.

We may temporarily suspend or modify website functionality where reasonably necessary for maintenance, security or operational purposes.

Where an interruption affects an existing customer order, we will continue to fulfil our contractual and statutory obligations.

Customers may contact us regarding outstanding orders or customer service matters.

Email: support@woscc.shop

Telephone: +45 50 44 36 16

35. Disclaimers and Limitations of Liability

We make reasonable efforts to provide accurate product information, reliable customer service and properly functioning online shopping services.

However, to the extent permitted by applicable law, we cannot guarantee that:

  • Our website will always operate without interruption.

  • Every technical error can be prevented.

  • All products will remain continuously available.

  • Independent third-party services will operate without interruption.

  • Every website issue can be resolved immediately.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude or restrict liability for:

  • Fraud or fraudulent misrepresentation.

  • Intentional misconduct.

  • Death or personal injury where liability cannot legally be excluded.

  • Breach of mandatory consumer protection obligations.

  • Statutory rights concerning defective or non-conforming goods.

  • Any other liability that cannot legally be excluded or restricted.

To the extent permitted by applicable law, we are not responsible for losses that are not reasonably foreseeable consequences of a breach attributable to us.

For consumer purchases, all mandatory statutory rights remain unaffected.

36. Circumstances Outside Our Reasonable Control

Certain events outside our reasonable control may affect our ability to provide Services or fulfil orders within estimated timeframes.

Such circumstances may include:

  • Natural disasters.

  • Severe weather.

  • Transportation disruptions.

  • Carrier interruptions.

  • Government restrictions.

  • Public emergencies.

  • Strikes.

  • Telecommunications failures.

  • Major technical outages.

  • Customs processing delays.

  • Other extraordinary circumstances beyond our reasonable control.

Where such events occur, we will make reasonable efforts to minimize disruption and communicate relevant information to affected customers.

We will continue to comply with applicable legal obligations concerning delivery, cancellation, refunds and consumer remedies.

Nothing in this section removes any mandatory consumer right or excludes liability where such exclusion would be unlawful.

37. Governing Law and Consumer Protection

These Terms and purchase contracts entered into through our online store are generally governed by applicable Danish law, subject to mandatory consumer protection rules.

Our online store is operated by H.C.T. HOLDING A/S, a company registered in Denmark.

Consumers residing in another European Union or European Economic Area country may also benefit from mandatory consumer protections available under the laws of their country of habitual residence, where applicable.

Nothing in these Terms is intended to deprive consumers of legal protections that cannot lawfully be waived through contractual agreement.

Where a provision of these Terms conflicts with mandatory applicable consumer law, the mandatory legal requirement will prevail.

38. Complaints and Dispute Resolution

We aim to resolve customer complaints fairly, transparently and within a reasonable timeframe.

If you have a complaint concerning:

  • A product.

  • An order.

  • Payment.

  • Shipping or delivery.

  • A damaged or defective item.

  • A return or exchange.

  • A refund.

  • Customer service.

  • Another matter relating to our online store.

Please contact our customer support team.

Email: support@woscc.shop

Telephone: +45 50 44 36 16

When submitting a complaint, please provide:

  • Your full name.

  • Your order number, where applicable.

  • The email address used for the purchase.

  • A clear description of the issue.

  • Relevant supporting information, where available.

  • The resolution you are requesting.

We will review the information and seek an appropriate solution in accordance with applicable law.

Consumers may also have access to competent consumer protection authorities, alternative dispute resolution procedures or courts.

Customers are not required to waive any statutory rights or legal remedies as a condition of contacting our customer support team.

39. Changes to These Terms

We may update these Terms of Service from time to time to reflect:

  • Changes in applicable law.

  • Regulatory requirements.

  • Changes to our business operations.

  • Updates to our website.

  • Changes to Shopify or other service providers.

  • Changes to payment arrangements.

  • Changes to shipping or delivery procedures.

  • Security requirements.

  • Other legitimate operational needs.

The latest version will be published on our website.

The "Last Updated" date at the beginning of these Terms indicates when the current version was revised.

Changes will not retroactively remove mandatory rights relating to purchases already made.

Where legally required, customers will receive appropriate notice of material changes.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Failure to enforce a provision immediately does not constitute a waiver of any legal right.

These Terms, together with our applicable store policies and the terms disclosed during checkout, form the relevant contractual framework for purchases made through our online store, subject to mandatory law.

40. Company and Contact Information

If you have questions about these Terms of Service, our products, your order, payment, shipping, returns, refunds or other customer service matters, please contact us.

Store Name: woscc

Website: https://woscc.shop/

Legal Company Name: H.C.T. HOLDING A/S

CVR Number: 42631418

Business Form: Aktieselskab (A/S) – Danish Limited Company

Registered Address:

c/o Marianne Nielsen
Ludvig Holsteins Alle 26
2750 Ballerup
Denmark

Customer Service Email: support@woscc.shop

Customer Service Telephone: +45 50 44 36 16

H.C.T. HOLDING A/S is responsible for the commercial operation of woscc.shop, including order handling, customer service, shipping coordination, returns and refunds.

For inquiries concerning an existing order, please include your order number and the email address used when placing the order.

We will handle customer requests in accordance with our published policies and applicable consumer protection laws.