Last Updated: November 3, 2026
1. Introduction
This Payment Policy explains the payment methods, pricing, transaction processing, payment security, taxes, refunds and related terms applicable to purchases made through woscc.shop.
Our online store is operated by H.C.T. HOLDING A/S, a company registered in Denmark.
We aim to provide customers with a transparent and secure purchasing experience by clearly presenting available payment methods and applicable charges before an order is completed.
This policy should be read together with our Terms of Service, Shipping & Delivery Policy, Return & Refund Policy and Privacy Policy.
Nothing in this Payment Policy excludes, restricts or reduces mandatory consumer rights under applicable law.
2. Company Information
Store Name: woscc
Website: https://woscc.shop/
Legal Company Name: H.C.T. HOLDING A/S
CVR Number: 42631418
Business Form: Aktieselskab (A/S) – Danish Public Limited Company
Registered Address:
c/o Marianne Nielsen
Ludvig Holsteins Alle 26
2750 Ballerup
Denmark
Customer Service Email: support@woscc.shop
Customer Service Telephone: +45 50 44 36 16
H.C.T. HOLDING A/S is responsible for the commercial operation of the online store, including customer orders, payment-related support, returns and refunds.
3. Accepted Payment Methods
The payment methods available for each order are those displayed during checkout.
Available payment methods may vary depending on:
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Customer location.
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Delivery destination.
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Currency.
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Product.
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Order value.
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Payment service provider.
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Applicable checkout conditions.
Customers can review the available payment options before confirming their purchase.
Only payment methods displayed as available during checkout can be selected for the relevant order.
If a particular payment method is not displayed during checkout, it is not available for that order.
We do not guarantee the availability of any specific payment method for every customer, destination or transaction.
4. Prices and Currency
Product prices are displayed in the currency applicable to the customer's shopping experience.
The final checkout page will show the applicable product prices, currency, shipping charges, taxes and other mandatory charges collected by us, as required by applicable law.
Customers should review the final amount payable before placing an order.
Product prices may change from time to time.
Changes to displayed prices generally do not affect orders already accepted, except where an obvious pricing error has occurred and applicable law permits an appropriate correction.
Where a payment provider or financial institution performs currency conversion, exchange-rate differences or conversion fees may apply according to that provider's terms.
Such independent financial institution charges are not necessarily controlled by us.
5. Payment Authorization
Depending on the payment method selected during checkout, payment authorization, confirmation or verification may be required.
For payment methods involving advance payment, successful authorization or confirmation may be necessary before order processing begins.
We may reasonably delay, decline or cancel a transaction where:
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Payment authorization fails.
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Payment information cannot be verified.
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Fraudulent activity is reasonably suspected.
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Unauthorized payment activity is identified.
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Required transaction information is materially incomplete.
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The transaction would violate applicable law.
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Other legitimate payment security concerns arise.
Where an order is cancelled after payment has been collected, any refund due will be processed in accordance with applicable law and our Return & Refund Policy.
6. Payment Processing
Payments may be processed through independent payment service providers integrated with our checkout.
Depending on the selected payment method, the payment provider may require customers to:
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Confirm transaction details.
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Complete payment authorization.
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Verify their identity.
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Approve the transaction.
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Complete applicable security checks.
Payment processing may be subject to the relevant provider's terms, privacy policies and security requirements.
Customers should follow the instructions displayed during checkout.
We do not require customers to complete payments through unofficial communication channels.
7. Payment Security
We take reasonable measures designed to support a secure shopping and payment environment.
Our online store uses Shopify as its e-commerce platform.
Payment transactions may be processed using security measures implemented by Shopify and independent payment providers.
For customer security, we recommend:
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Completing payments only through the official checkout process.
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Using payment methods displayed during checkout.
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Never sending payment passwords by email.
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Never sharing online banking credentials with customer support.
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Never sending complete payment-card details through ordinary email.
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Protecting confidential authentication codes.
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Contacting us if suspicious payment activity is detected.
We will not request customers' confidential banking passwords or complete payment authentication credentials through ordinary customer service communications.
Personal information relating to payments is handled in accordance with our Privacy Policy and applicable data protection law.
8. Order Confirmation
After an order has been successfully submitted, customers will normally receive an order confirmation using the contact information provided during checkout.
The confirmation may include:
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Order number.
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Products ordered.
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Product quantities.
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Total order amount.
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Applicable currency.
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Selected payment method.
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Delivery information.
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Other relevant transaction details.
Customers should review their order confirmation carefully.
If any information appears incorrect, please contact us as soon as possible.
Email: support@woscc.shop
Telephone: +45 50 44 36 16
An automated order confirmation does not necessarily mean that the order has been finally accepted.
Order acceptance is governed by our Terms of Service and applicable law.
9. Payment Methods and Order Eligibility
The availability of payment methods may depend on the circumstances of a particular order.
Relevant factors may include:
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Delivery destination.
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Customer location.
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Currency.
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Product characteristics.
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Transaction amount.
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Payment provider availability.
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Fraud-prevention requirements.
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Applicable legal restrictions.
A payment method available for one order may not necessarily be available for another.
Customers should rely on the payment options presented during checkout for their specific purchase.
10. Taxes and Applicable Charges
Applicable taxes and mandatory charges collected by us will be included in or disclosed as part of the checkout total in accordance with applicable law.
Tax treatment may depend on:
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Delivery destination.
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Product type.
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Applicable VAT rules.
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Customer status.
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Relevant tax legislation.
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Other legally relevant circumstances.
Customers will be able to review the applicable order total before confirming their purchase.
We aim to provide transparent pricing and avoid undisclosed mandatory charges.
Nothing in this section limits applicable tax disclosure requirements or mandatory consumer protection rights.
11. Customs Duties and Import-Related Charges
For orders delivered to destinations supported during checkout, customers are not required to pay additional import duties, import VAT or customs-clearance fees beyond the final amount displayed during checkout.
Where applicable import-related charges arise, they are covered by us or handled through our fulfilment arrangements.
Customers will not be required to pay additional import-related charges upon delivery.
If a shipping carrier or customs representative requests an unexpected import-related payment, customers should contact us before making the payment.
Email: support@woscc.shop
We will investigate the request and assist with the appropriate arrangements.
Further information is provided in our Shipping & Delivery Policy.
12. Shipping Charges
We offer free standard shipping for orders delivered to destinations supported during checkout.
There is no minimum order value required for free standard shipping.
For supported orders, the standard shipping charge is zero in the applicable checkout currency.
If optional delivery services involving additional charges become available, those charges will be disclosed before the customer confirms the purchase.
Customers should review the shipping information displayed during checkout.
For further details, please refer to our Shipping & Delivery Policy.
13. Failed or Declined Payments
A payment may fail or be declined for reasons including:
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Incorrect payment details.
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Insufficient funds.
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Payment provider restrictions.
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Account limitations.
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Security verification failures.
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Fraud-prevention controls.
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Technical problems.
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Temporary payment service interruptions.
If a payment fails, customers should review the information displayed during checkout.
Where another payment method is available, customers may select it.
Payment providers may independently decline transactions under their own security procedures.
We may not be able to override decisions made by independent payment providers.
14. Duplicate or Incorrect Charges
If you believe that you have been charged more than once for the same order or that a payment amount is incorrect, please contact us.
Email: support@woscc.shop
Telephone: +45 50 44 36 16
Please provide:
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Your full name.
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Order number.
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Email address used for the order.
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Transaction date.
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Amount charged.
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A description of the issue.
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Relevant transaction information.
Please do not send passwords, complete payment-card details or confidential authentication information.
We will review the available transaction records and assist with resolving verified payment errors in accordance with applicable law.
15. Refunds
Refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.
Where a refund is due, reimbursement will normally be made using the same payment method used for the original transaction.
If the original payment method cannot reasonably receive a refund, an appropriate alternative reimbursement method may be agreed with the customer or used where required by law.
Refund arrangements may depend on the original payment method and the circumstances of the return or cancellation.
Customers will not be required to waive mandatory consumer rights as a condition of receiving a legally required refund.
16. Refund Processing Times
16.1 Statutory Withdrawal Refunds
Where a customer validly exercises an applicable European Union or European Economic Area statutory right of withdrawal, reimbursement will be processed without undue delay and generally no later than 14 calendar days after receiving the withdrawal notice.
For purchases involving physical goods, where permitted by law, reimbursement may be withheld until:
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We have received the returned goods; or
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The customer provides sufficient evidence that the goods have been sent back;
whichever occurs first.
Any reimbursement will be handled in accordance with applicable consumer protection law.
16.2 Voluntary 30-Day Returns
For eligible returns approved under our additional 30-day voluntary return policy, refunds will normally be initiated within 10 business days after approval.
The returned product may be inspected before approval in accordance with our Return & Refund Policy.
16.3 Payment Provider Processing
After a refund has been initiated, the customer's bank or payment service provider may require additional processing time before the funds appear in the customer's account.
If an approved refund has not appeared within the expected period, please contact our customer support team.
Email: support@woscc.shop
17. Order Cancellations
Customers wishing to cancel an order should contact us as soon as possible.
Email: support@woscc.shop
Telephone: +45 50 44 36 16
We will make reasonable efforts to assist before dispatch.
Once an order has entered processing or has already been shipped, ordinary order cancellation may no longer be possible.
Any statutory withdrawal or cancellation rights remain unaffected.
Where an order is validly cancelled and payment has already been collected, any refund due will be processed in accordance with applicable law and our Return & Refund Policy.
18. Fraud Prevention and Transaction Verification
We may use reasonable verification procedures to help prevent:
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Unauthorized transactions.
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Payment fraud.
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Identity misuse.
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Suspicious orders.
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Account abuse.
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Other unlawful payment activity.
Where reasonably justified, we may:
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Temporarily hold a transaction.
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Request additional order confirmation.
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Verify relevant transaction details.
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Contact the customer.
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Decline a suspicious payment.
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Cancel a fraudulent order.
These measures are intended to protect customers, payment service providers and our business.
We will handle verification information in accordance with applicable data protection law.
We will not request account passwords or complete confidential payment credentials for ordinary customer service purposes.
19. Payment Information and Privacy
Payment-related personal information is processed in accordance with our Privacy Policy and applicable data protection requirements, including the GDPR where relevant.
Depending on the payment method selected, relevant information may be processed by:
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Shopify.
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Banks.
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Payment service providers.
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Fraud-prevention providers.
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Technical service providers.
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Other parties necessary to complete or secure the transaction.
Information may be used for purposes including:
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Processing payments.
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Confirming transactions.
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Managing orders.
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Preventing fraud.
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Processing refunds.
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Resolving payment disputes.
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Complying with legal obligations.
We seek to limit the processing and sharing of personal information to what is necessary and lawful.
For additional details, please review our Privacy Policy.
20. Payment Disputes
If you believe a payment is incorrect, unauthorized or otherwise disputed, please contact us.
Email: support@woscc.shop
Telephone: +45 50 44 36 16
Please provide:
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Your order number.
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Full name.
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Email address.
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Transaction date.
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Transaction amount.
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A description of the issue.
We will review the available information and assist where appropriate.
Customers may also have rights or remedies through their bank, payment provider or applicable consumer protection law.
Nothing in this Payment Policy requires customers to waive statutory rights or payment remedies that cannot legally be restricted.
21. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect:
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Changes to payment methods.
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Changes to payment service providers.
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Changes in business operations.
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Updates to checkout procedures.
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Changes in applicable law.
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Security requirements.
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Other legitimate operational needs.
The latest version will be published on our website.
The "Last Updated" date at the beginning of this policy indicates when the current version was revised.
Changes will not retroactively remove mandatory rights relating to completed transactions.
22. Consumer Rights
Consumers retain all mandatory rights under the laws applicable to their transactions.
These may include rights relating to:
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Transparent pricing.
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Payment information.
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Unauthorized transactions.
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Order cancellation.
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Statutory withdrawal.
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Refunds.
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Product conformity.
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Consumer complaints.
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Other legally protected matters.
Nothing in this Payment Policy excludes, restricts or reduces rights that cannot legally be waived.
Where mandatory applicable law provides greater protection than this policy, the mandatory legal requirements will prevail.
23. Contact Information
For questions about payments, orders, transaction verification, failed payments, duplicate charges, cancellations or refunds, please contact:
Store Name: woscc
Website: https://woscc.shop/
Legal Company Name: H.C.T. HOLDING A/S
CVR Number: 42631418
Business Form: Aktieselskab (A/S) – Danish Public Limited Company
Registered Address:
c/o Marianne Nielsen
Ludvig Holsteins Alle 26
2750 Ballerup
Denmark
Customer Service Email: support@woscc.shop
Customer Service Telephone: +45 50 44 36 16
When contacting us about an existing transaction, please include your order number and the email address associated with your purchase.